Privacy policy

This Privacy Policy describes how www.curashop.co.za (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit, sign up for marketing, or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases or provide marketing updates. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.”

Device Information

  • Examples collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

  • Source of collection: automatically collected using cookies, log files, web beacons, tags, or pixels.

  • Disclosure for a business purpose: shared with Shopify and other vendors to help operate the Site.

Order Information

  • Examples collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

  • Purpose of collection: to provide products or services to you, process payments, arrange shipping, provide invoices and confirmations, communicate with you, screen for potential fraud, and, in line with your preferences, send you marketing information.

  • Source of collection: collected directly from you.

  • Disclosure for a business purpose: shared with Shopify and service providers.

Customer Support Information

  • Examples collected: name, surname, telephone number, address, and email address.

  • Purpose of collection: to provide customer support.

  • Source of collection: collected from you.

  • Disclosure for a business purpose: used by Cura Shop (Skin Candy) to process orders and provide communication.

SMS Marketing & Newsletter Information

  • Examples collected: mobile phone number and email address.

  • Purpose of collection: to send promotional SMS messages, WhatsApp notifications and offers, and/or emails about new products, offers, and customer updates.

  • Consent: By entering your phone number or email and opting in, you consent to receive recurring automated marketing messages. Consent is not required as a condition of purchase.

  • Opt-out: You can unsubscribe at any time by replying STOP to SMS, using the unsubscribe link in emails, or contacting us at info@curashop.co.za.

  • Source of collection: collected directly from you at checkout, newsletter signup, or SMS opt-in forms.

  • Disclosure for a business purpose: shared with our SMS/email service providers for the sole purpose of delivering communications.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill contracts with you. For example:

  • Shopify powers our online store (see Shopify’s privacy policy: https://www.shopify.com/legal/privacy).

  • Courier partners receive your name, surname, phone number, email, and delivery address to deliver your products.

  • Marketing service providers may receive your phone number or email to send newsletters, SMS, or WhatsApp marketing messages in line with your consent.

  • We may disclose information to comply with laws, respond to lawful requests, or protect our rights.

Behavioural Advertising

We use your Personal Information to provide targeted advertising we believe may be of interest to you. For example:

  • Google Analytics helps us understand customer behaviour (read more: Google Privacy Policy).

  • We may share browsing and purchase data with advertising partners via cookies or pixels.

  • You can opt out of targeted ads by contacting us via WhatsApp or email to be removed from SMS, WhatsApp, or email marketing lists.

Using Personal Information

We use your Personal Information to:

  • Provide products for sale.

  • Process payments and fulfill orders.

  • Arrange shipping and customer support.

  • Keep you updated on products, services, and offers through SMS, email, and WhatsApp (if opted in).

Retention

We will retain your Personal Information unless and until you request deletion. To exercise this right, please see the Your Rights section below.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies.

Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store

  • _ab – Used in connection with access to admin.

  • _secure_session_id – Used in connection with navigation through a storefront.

  • cart, cart_sig, cart_ts – Used in connection with checkout.

  • checkout_token – Used in connection with checkout.

  • secret – Used in connection with checkout.

  • secure_customer_sig – Used in connection with customer login.

  • storefront_digest – Used in connection with customer login.

  • _shopify_u – Used to facilitate updating customer account information.

Reporting and Analytics

  • _tracking_consent – Tracking preferences.

  • _landing_page, _orig_referrer – Track landing pages.

  • _s, _shopify_fs, _shopify_s, _shopify_y, _y – Shopify analytics.

  • _shopify_sa_p, _shopify_sa_t – Shopify analytics relating to marketing & referrals.

Cookie duration: Session cookies last until you stop browsing. Persistent cookies last until they expire or are deleted (30 minutes to 2 years).

Managing cookies: You can block or manage cookies through your browser settings. Note: blocking cookies may impact functionality.

Do Not Track

We do not alter our data practices when a “Do Not Track” signal is detected by your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for legal, operational, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at:

📧 info@curashop.co.za

Last updated: 21 August 2025